AGB
Welcome to Our Shop!
The terms “we,” “us,” and “our” refer to Our Shop. Our Shop operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Our Shop is powered by Shopify, which enables us to provide these Services to you.
The following Terms and Conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.
By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree with these Terms and Conditions or the Privacy Policy, you may not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you confirm that you are of legal age in your state or region of residence and that you have given us consent to allow any of your minor dependents to use the Services on devices that you own, purchased, or manage.
To access and use the Services – including browsing our online shops or purchasing products or services we offer – you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our shops is accurate, current, and complete, and that you have full authority to provide such information.
You are solely responsible for maintaining the security of your account login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We strive to display our products and Services as accurately as possible in our online shops. However, we cannot guarantee that the colors or appearance of products will exactly match what you see on your device screen due to differences in device settings and configurations.
We make no guarantee that the appearance or quality of the products or Services you purchase will meet your expectations or match the descriptions shown in our shops.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue products at any time and to limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Our Shop reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is only considered accepted once it has been confirmed by Our Shop and payment has been received and processed.
Please review your order carefully before submitting it, as Our Shop may not be able to accommodate cancellation requests after an order has been accepted. If we cannot accept, change, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number you provided at checkout.
Returns or exchanges of your purchases are subject exclusively to our Return Policy.
You represent and warrant that your purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and special offers may change without notice. The price charged for a product or service will be the price in effect at the time of your order and will be stated in the order confirmation email you receive. Unless expressly stated otherwise, prices shown do not include taxes, shipping, handling, customs, or import duties.
Prices listed in our online shops may differ from those in physical stores or other third-party websites. We may offer promotions from time to time that affect pricing and are subject to additional terms and conditions that apply specifically to those promotions. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our shop. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if needed.
You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are authorized to use the card, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred at the posted prices, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we hand the products over to the shipping carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, trade names, text, images, graphics, product reviews, videos, audio files, and their design, selection, and arrangement, are owned by Our Shop, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.
These Terms grant you permission to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services.
Nothing in these Terms grants you a license or any rights to Our Shop’s, Shopify’s, or any third party’s intellectual property unless explicitly stated. Unauthorized use may violate federal or state intellectual property laws.
The names, logos, product and service names, designs, and slogans of Our Shop are trademarks of Our Shop or its affiliates or licensors. You may not use these without prior written consent.
SECTION 7 – OPTIONAL TOOLS
You may have access to third-party tools through the Services, which we neither monitor nor control. You acknowledge and agree that such tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind. Your use of optional third-party tools is entirely at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
The Services may include materials and links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites. Your access to such websites is at your own risk.
We are not liable for any harm or damages arising from your use of third-party websites or resources. Please review the policies of third parties carefully before engaging in any transaction.
SECTION 9 – RELATIONSHIP TO SHOPIFY
Our Shop is powered by Shopify, which enables us to provide the Services. However, all purchases and sales made through our shop are directly between you and Our Shop. By using the Services, you acknowledge that Shopify is not responsible for any aspect of your transactions with Our Shop, including injuries, damages, or losses related to products or services purchased.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy [LINK]. Certain personal data may also be subject to Shopify’s Privacy Policy, which can be found here [LINK]. By using the Services, you confirm that you have read these privacy policies.
SECTION 11 – FEEDBACK
If you submit feedback, suggestions, reviews, or other content, you grant us a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback in any media for any purpose, including commercial purposes.
SECTION 12 – ERRORS AND INACCURACIES
Occasionally, our Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors, update information, or cancel orders at any time, even after an order is submitted.
SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes. You may not use the Services:
(a) for unlawful purposes, (b) to violate regulations or laws, (c) to infringe intellectual property rights, (d) to harass, harm, or intimidate others, (e) to submit false or misleading information, (f) to transmit malware or spam, or (g) to engage in behavior that disrupts or restricts others’ use of the Services.
We reserve the right to suspend or terminate your account without notice if you violate these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time, at our sole discretion, without prior notice. You remain liable for all payments due before termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Unless expressly stated by Our Shop, the Services and all products provided are offered “as is” and “as available,” without warranties of any kind. We do not guarantee uninterrupted or error-free service.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Our Shop and Shopify shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Our Shop, Shopify, and affiliates from any claims or damages arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with any policies published on our website, constitute the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign your rights or obligations under these Terms without our prior written consent.
SECTION 21 – GOVERNING LAW
These Terms and any separate agreements are governed by the laws of the country in which Our Shop is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
You can review the most current version of these Terms at any time on this page. We reserve the right to update or change these Terms at any time. Continued use of the Services constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
If you have questions about these Terms, please contact us at:
Tavia Solutions
📧 tristan@taviasolutions.com
📍 Innere Wiener Str., Munich
📞 +49 160 2222079