Datenschutzerklärung

Privacy Policy

Our store operates this shop and this website, including all related information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience (the “Services”).
Our shop is powered by Shopify, which enables us to provide you with these Services.

This Privacy Policy explains how we collect, use, and share your personal data when you visit or use the website, make a purchase or other transaction through the Services, or otherwise interact with us.
If there is any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read this Privacy Policy and that you consent to the collection, use, and sharing of your personal data as described here.

What Personal Data Do We Collect or Process?

When we use the term “personal data,” we refer to information that identifies you or that can reasonably be linked to you.
Personal data does not include data that has been anonymized or aggregated so that it cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from this data:

• Contact information – such as name, mailing address, billing address, shipping address, phone number, and email address.
• Financial information – such as credit or debit card numbers, bank account numbers, payment details, transaction data, payment method, and confirmation.
• Account information – such as username, password, security questions, settings, and preferences.
• Transaction information – such as items you view, add to cart, wishlist, purchase, return, exchange, or cancel, as well as your past order history.
• Communications with us – including information you provide when contacting customer support or otherwise communicating with us.
• Device information – such as your device type, browser, network connection, IP address, and unique identifiers.
• Usage information – such as how, when, and where you interact with the Services.

Sources of Personal Data

We may collect personal data from the following sources:

• Directly from you – for example, when you create an account, use the Services, communicate with us, or provide personal data voluntarily.
• Automatically through the Services – for example, through your device when you use our products, visit our website, or via cookies and similar technologies.
• From our service providers – who collect or process personal data on our behalf (e.g., payment processors, fulfillment services, IT providers).
• From our partners and other third parties.

How We Use Your Personal Data

Depending on how you interact with us or which Services you use, we may process your personal data for the following purposes:

• Providing, personalizing, and improving the Services – including fulfilling your orders, processing payments, managing your account, organizing shipping, handling returns and exchanges, sending account-related notifications, and offering personalized product recommendations.
• Marketing and advertising – including sending you promotional emails, SMS, or direct mail, and showing you online ads based on your browsing or purchase history.
• Security and fraud prevention – including authenticating your account, detecting and investigating suspicious or illegal activity, and protecting the security of the Services.
• Communicating with you – including responding to inquiries and maintaining our business relationship with you.
• Legal compliance – including responding to law enforcement requests, legal processes, or regulatory obligations.

How We Share Personal Data

We may share your personal data with third parties under certain circumstances, including:

• With service providers and vendors who perform services on our behalf (e.g., IT, payment processing, customer support, fulfillment, shipping, cloud storage).
• With marketing and business partners to deliver marketing messages and targeted advertising (subject to your rights under applicable law).
• When you request or consent to us sharing your data – for example, with shipping providers or when using social media integrations.
• Within our corporate group (affiliates) for operational purposes.
• In connection with a business transaction – such as a merger, acquisition, or bankruptcy.
• When required by law – such as in response to subpoenas, investigations, or to enforce our terms and protect our rights.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve them.
The data you submit to our Services may be transferred to Shopify and third parties (possibly in other countries) as part of providing the Services.

Shopify may also use advanced features that process data from your interactions with our store, other merchants, and Shopify as a platform.
In these cases, Shopify is responsible for processing your personal data, including responding to any requests regarding your rights.
For more details, please review Shopify’s Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms.
We are not responsible for the privacy or security practices of such third parties.
You should review their privacy policies and terms before providing any personal data.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal data from minors under the age of majority in your country.
If you are a parent or guardian and believe your child has provided personal data, you may contact us to request its deletion.

Security and Data Retention

While we implement security measures to protect your data, no method of transmission or storage is 100% secure.
We retain your data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have some or all of the following rights regarding your personal data:

• Right of access
• Right of deletion
• Right of correction
• Right of data portability
• Right to opt-out of targeted advertising or the “sale” of personal data
• Right to restrict or object to processing (where applicable)
• Right to withdraw consent (where consent is the legal basis)

You can exercise these rights by contacting us using the details below.
In some cases, we may need to verify your identity before processing your request.

International Data Transfers

Your data may be transferred to and processed in countries other than where you live.
When transferring data outside the EU/EEA or UK, we rely on recognized safeguards such as EU Standard Contractual Clauses or other lawful mechanisms.

Changes to This Policy

We may update this Privacy Policy from time to time.
If we make material changes, we will update the “Last Updated” date on this page and notify you as required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us:

📧 Email: tristan@taviasolutions.com
📍 Address: Innere Wiener Straße, Munich, 81667, DE